How do I fix and clear Mazak alarm 1002?

Contact the nearest Mazak Technical Center or Technology Center. Clearing procedure: Power OFF → fix cause → Power ON.

CRITICALAlarm code

1002

SMART SAFE OPER. SYSTEM ERROR2 (No., Axis name, )

Q: What does Mazak alarm 1002 mean?

Mazak alarm 1002 is "SMART SAFE OPER. SYSTEM ERROR2 (No., Axis name, )". A safety monitoring function error was detected. No. | Cause --- | --- 1 | Encoder error 2 | Abnormality detected in STO circuit diagnosis 3 | Abnormality detected in SBC circuit diagnosis 4 | NC-DRV safety communication error 5 | Excess axis movement amount during power off Error type: NC Equipment — system hardware/software error. Machine state: Emergency stop — machine fully stopped.

What it means

A safety monitoring function error was detected. No. | Cause --- | --- 1 | Encoder error 2 | Abnormality detected in STO circuit diagnosis 3 | Abnormality detected in SBC circuit diagnosis 4 | NC-DRV safety communication error 5 | Excess axis movement amount during power off

What to do

1Contact the nearest Mazak Technical Center or Technology Center.

Codebook — decoded

EError typeNC Equipment — system hardware/software error

HStop statusEmergency stop — machine fully stopped

MClearingPower OFF → fix cause → Power ON

Still faulted after these steps? Do not restart under load — ask the Mazatrol assistant.

Still stuck? Ask the Mazatrol assistant →